Please arrive 15 minutes prior to your scheduled services
Groups should arrive 30 minutes before their first scheduled appointment
If you arrive late we will make every attempt to accommodate you, however, you may not be able to enjoy your FULL service time
At our discretion, lateness may result in modification or elimination of services
Salon Appointments
New clients, please arrive 15 minutes prior to your scheduled services
Cancellations
We understand cancellations
All we ask is that you contact us as soon as possible to cancel your scheduled service(s)
Your promptness is appreciated
And don't forget to reschedule your appointment
Cell Phones
In a salon and spa?
Our clients enjoy their tranquility and solitude
So please be considerate
Before entering our building, turn off your cell phone
If you must use your cell phone, please do not make calls inside our building
Instead, feel free to use our garden in the front of the building
Children
In a salon and spa?
For safety, legal, and insurance purposes, children are not permitted in the salon or the spa when an adult is receiving services
Only children receiving services are allowed in the salon
Children receiving services in the salon must be accompanied by an adult
Of course, jumping on the furniture or running up and down the spa's stairs is never allowed
To keep your child comfortable, content and busy, feel free to bring some favorite books or other quiet activities while he/she is waiting for services
Prices
Prices are subject to change without notice
Payment
We accept Visa, MasterCard, American Express, and your personal check
Gratuities
Gratuities are not included in the price of services; 15% - 20% is customary
Gratuity envelopes are located at our reception desks for your convenience